Guide
Do I have to take empties back?
Most shops that sell in-scope drinks must take empties back. Urban shops under 100 sq m of retail space are automatically exempt. Last checked: 12 Oct 2026
In short: Most shops that sell in-scope drinks must take empties back. Urban shops under 100 sq m of retail space are automatically exempt. Selling in-scope drinks usually means hosting a return point. Urban shops under 100 sq m are automatically exempt and need not register. Other shops can apply to Exchange for Change for an exemption, but must register first.
The general rule
GOV.UK says retailers selling in-scope drinks must host a return point and accept empties, unless exempt.
Source: GOV.UK: DRS retailer responsibilities
Automatic exemption
Urban shops with under 100 sq m of retail space are automatically exempt and do not need to register.
Sources: Exchange for Change FAQs; Exchange for Change exemptions criteria (PDF)
Applying for an exemption
Other shops can apply, for example where a nearby return point already serves customers. The criteria are in the Exchange for Change exemptions document. You must still register even if you plan to apply.
Sources: Exchange for Change exemptions criteria (PDF); Exchange for Change: registration opens
If you are exempt
Exempt shops still have to tell customers where they can return empties.
Source: Exchange for Change FAQs
Measuring retail space
Retail space is the customer-facing floor area used to sell or display goods. It excludes stockrooms and offices.
Source: Exchange for Change exemptions criteria (PDF)
Urban or rural?
Exchange for Change has a postcode lookup to check whether your shop counts as urban or rural.
Questions
Is my small shop exempt?
If it is urban and has under 100 sq m of retail space, yes, automatically. Other shops must register and can apply for an exemption.
Sources: Exchange for Change FAQs; Exchange for Change exemptions criteria (PDF)
Do exempt shops have to do anything?
Yes. They must tell customers where they can return empties.
Source: Exchange for Change FAQs
How do I know if I am urban or rural?
Use the Exchange for Change postcode lookup.